Chat.sh turns your existing help content into a public help center that answers the question directly, instead of showing a list of matching pages. It’s a fit if you want customers to get answers quickly, and you want the answers to link back to the exact pages used.
It works from one knowledge base you maintain once, then surfaces the same content in multiple places:
A key difference is that search is question-first. Instead of acting like a keyword index, it retrieves relevant passages and writes an answer from them, then references the pages behind the response. That makes it easier for support teams to handle “in my own words” questions without building separate answer threads.
Chat.sh also gives you ways to reuse your documentation outside the help center. You can copy individual pages as Markdown for use in tools like ChatGPT or Claude, or copy the whole help center as Markdown, including content seeded from llms.txt.
If you want your help content to live on your own domain (either directly on a domain you point or served from a folder on a domain you already run), Chat.sh is positioned around that exact setup, with no subdomain you’d need to explain.
